Average Reviews:
(More customer reviews)The Spartan SATA SpartanEdge 1 Target DVD/CD Tower Duplicator D01-SSP (Black) arrived without a power cord and instruction manual.When I called the manufacturer (Spartan) I was told they would ship a cord to me and they did.I was advised an operation manual would be e-mailed to me.It was not.When I borrowed a cord from a monitor in my office so I could try the machine while waiting for a cord to be shipped to me, I discovered the duplicator would not work. When I spent over an hour looking for an operation manual online (because none was e-mailed to me), I still could not get the duplicator to work. I finally gave up and waited until I could call customer service in California (I am on Eastern Time).As soon as I told the tech that my machine keeps reading "cannot find target" he advised I was missing a driver.He offered to authorize me to open the back and see if I could connect the driver myself.I declined and shipped it back.I will say the customer service personnel at Spartan, like most people in California, are really nice.Other than the fact there was no power cord, no instruction manual, a missing driver, and I had to return the item, it was a great experience.
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Product Description:
From single target to the industry leading 15 target, the Spartan SATA DVD/CD Duplicator Series includes all the professional features in a user-friendly package. Built with durability yet economically priced, Spartan offers high speed performance and cutting edge technologies such as Dynamic Hard drive Partitioning (DHP) and Master Error Proof to suit even the most demanding jobs.
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